Guarneri House

Makers.purveyors.and restorers of fine string instruments


616.451.4960      221 John st nE, grand rapids,MI 49503



On September 1, 2014, the keys to Guarneri House in Grand Rapids, MI were passed down from one generation to another.

Even under new ownership, the staff will stay the same with only a few new faces and we will continue to provide musicians all over the world with the finest quality instruments, bows, and repairs.


Guarneri House is a dealer of fine string instruments and bows that are suitable for the beginning student to the seasoned professional, and consummate concert artist to collector of rare instruments and bows. Our knowledge and experience runs as far back as the historical home that our shop is in and we offer repairs and restorations done by our in-house luthiers.


All string instrument repairs and restorations that are taken in at Guarneri House are performed by master craftsmen that

have won multiple awards as makers of both handcrafted instruments and bows.


For any purchases you may be interested in making, our knowledgeable staff will help guide you from accessories, to your first instrument or even commissioning a handcrafted, professional instrument or bow for orchestral or concert use. Guarneri House string instruments are always of finest quality and we specialize in string instrument repairs in Grand Rapids and can send your instruments to wherever you are located at.


We always strive to provide courteous service and the best overall experience and

look forward to having you join our new Guarneri House family.



Guarneri House: The Next Generation

***ORDER A BASS WHEEL STOP***
You can now purchase a specially designed wheel stop brought to you by shop owner, Aaron Reiley. Click the link above for more information.

Have you visited recently and noticed all the changes?
We would love for you to leave us feedback either on Google+, our regular Facebook page,

or our Facebook fan page to let us know how we're doing.

What changes would you like to see next?

We're gearing up to head out for the ISB soon and hope that you're as excited as we are!

Come look for us on the second floor. We'll have over 35 basses and 75 bows!

PRIVACY POLICY

Guarneri House respects and values you as a customer. We are committed to protecting your privacy.

We may collect personally identifiable information when you visit our site. We also automatically
receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited.

We will not sell your personally identifiable information to anyone or use it in a malicious manner.


SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address,

so that it cannot be read over the internet.


REFUND POLICY
We offer 30 Money Back Guarantee on almost every product we offer. Please
call customer service at 616-451-4960, in advance of the return

or exchange of product within 30 days of purchase date.
All refunds will be provided within thirty (30) business days

upon receipt of the returned merchandise.


Shipping Policy/Delivery Policy
Please be assured that your items will ship out within two days of purchase.
We determine the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS)

or FedEx. Sorry but we cannot ship to P.O. Boxes.
If you’re trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please call us at 616.451.4960 for charges.
SHIPPING AND HANDLING COSTS:
Shipping costs are to be determined by item, and will be listed on products pricing and reciept.
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will be charged 6% sales tax